Terms and Conditions
For the purposes of these terms and conditions “The Challenge” will always refer to “The Big Commuting Challenge”.
In these terms and conditions, “we” “us” and “our” refers to Sustrans and “the service” refers to the service we provide at : www.thebigcommute.getmeactive.org.uk referred to as “the Challenge website”. Any reference to the “main Challenge Partner” refers to “TravelWest”. Your contribution, access to and use of all information (“Content”) on this website is provided subject to these terms and conditions.
We reserve the right to amend this Notice at any time and your use of this website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.
Participants indicate acceptance of these terms and conditions by registering for the Challenge.
You agree to ensure that your registration details, including your name and email address, are true and accurate at all times and you undertake to update your registration details from time to time when they change. If we become aware that either your name and/or email address is incorrect, we reserve the right to immediately cancel your registration and acceptance for registration in the future will be at our discretion.
On registration, you will provide a password and username and email address. If you are joining a workplace team we recommend that you use your organisation email address.
We reserve the right to terminate your membership at any time if you breach these terms and conditions.
We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.
Your contact details will be used by Sustrans or the main Challenge partner during the Challenge to send you email updates promoting the Challenge, reminding you to encourage your friends and colleagues to sign up to the Challenge and updating you on overall Challenge progress. For Challenges where these emails are sent out by the main Challenge partner, Sustrans will share your contact details with the main Challenge partner to enable them to contact you to issue the update emails listed above. Your data will be shared securely using Sustrans password protected secure filesharing site. You will be given the option to opt out of these emails with every email which is sent out.
If you choose to sign up to a team you agree for your name and contact email to be accessible by the person listed as the team co-ordinator. This is usually the person who initially registered the team. Your details will be available to this person for the purpose of enabling the team co-ordinator to identify who has joined the team and to enable them to communicate with the team. We therefore recommend that you use your organisational email address rather than a personal email address. Your contact details will not be shared between teams.
You agree that after the Challenge Sustrans and the main Challenge partner can contact you promote their organisation or project. You will be able to opt out of subsequent emails following this contact.
After the Challenge, Sustrans may contact you to request that you complete a post-Challenge survey to enable Sustrans to calculate the overall benefits of the Challenge.
Eligibility and Journeys
The Challenge will be running between the dates displayed on the website page entitled “About the Challenge” which can be found on “the Challenge website” referenced above (the “Challenge Period”).
To enter the Challenge you must live or work in the area outlined on the website page “Who can take part” which can be found on “the Challenge website” referenced above. You must be over 16 years old.
Sustrans employees and volunteers may enter the Challenge as an individual or team, but will not be eligible to win any prizes.
Trips must be logged at “the Challenge website” referenced above within the Challenge Period to contribute to an individual’s or team’s results.
Journeys must only be logged retrospectively.
The Challenge includes all journeys outlined in the section “Which Journeys Count” on the webpage “About the Challenge” which can be found on “the Challenge website” referenced above. For the avoidance of doubt you will only be able to log journey modes listed in the “log a journey” facility on “the Challenge website”.
Cycle trips do not include the use of motorcycle or stationary cycles. Some Challenges may include motorcycles as a separate journey mode.
To enter the Challenge, participants must first register at “the Challenge website” referenced above. Registration for the Challenge will usually be open from around 1 month prior to “the Challenge” and throughout the Challenge Period.
Upon creation of an organisation team, participants will indicate the number of people employed at that organisation. Teams will be allocated to the appropriate size category for their team. If a team’s size increases to more than their present size category, Sustrans will move the team into the appropriate size category.
All participants take part in the Challenge at their own risk. Sustrans is not liable for any loss or damage incurred as a result of participating in the Challenge.
Competition, Prizes and Rewards
No purchase is necessary.
Participants will be expected to be honest and may only log actual miles travelled. Sustrans will monitor mileage logged and reserves the right to reject entries in its sole discretion.
Where prizes are awarded the prize winners may be required to provide some evidence of their journeys. This may take the form of a short interview with Sustrans staff and provision of a signed declaration stating that all journeys logged are a true and accurate representation of their journeys during the Challenge.
Sustrans will not accept any late, incomplete, corrupted, or incorrect registrations or logging of journeys.
For the Team Challenge - At the end of the Challenge period, a prize may be awarded to a winning team in each size category. The winning team may be either the team which achieves the highest participation rate in relation to the overall size of the organisation during the Challenge Period or the highest average number of journeys in relation to the teams overall size. Which method of selecting the winning team for this Challenge is detailed in the section “How do I win” section on the webpage “About the Challenge” on the “the Challenge website” referenced above. Details of the team prizes can be found on the webpage “Prizes” on the “the Challenge website” referenced above.
In the event of a draw, the winning team will be the one that has the greatest total mileage.
Notification of team winners – The team administrators (usually the person who registered the team) of the winning teams will be contacted by email by Sustrans or the “main Challenge partner” using the email address the used by the team administrator to register for “the challenge”. The names of the winning teams will also be displayed on the “Prizes” webpage on “The Challenge” website after the prize winners have been selected for each prize and will remain on the “Prizes” webpage after the end of the Challenge. Sustrans or the “main challenge partner” will make reasonable efforts to contact prize winners by email. If, for any reason, Sustrans or the “main challenge partner” is unable to contact the prize winner, including the supplied email address not being valid then it will be the responsibility of the prize winner to contact Sustrans or the “main challenge partner” to claim their prize.
Delivery of team prizes –Sustrans or the “main challenge partner” will discuss the fulfilment of the teams prize when contact is made with the team administrator of the winning team or teams.
As a condition of accepting a prize the winning teams are agreeing to take part in publicity and promotional activities to promote the winning team as part of the challenge, the challenge, Sustrans and the “main challenge partner”.
For the individual challenge - At the end of the Challenge - a variety of prizes may be awarded to the individual or individuals who log the greatest number of journeys during the Challenge period by different modes of transport. Details of prizes can be found on the webpage “Prizes” on the “the Challenge website” referenced above.
In the event of a draw e.g. When 2 or more individuals log the same number of trips for a particular prize category, the ranking will be decided by the total mileage figures, that is, the individual with the greatest mileage will be ranked highest.
For the individual challenge – During the challenge - a range of weekly prize draws may be carried out to select weekly winners for a range of prizes intended to encourage participation in the challenge. Details of these prize draws can be found on the webpage “Prizes” on the “the Challenge website” referenced above. Winners of these prizes will be selected at random from the group of participants stated to be included in the particular prize draw as per the details found on the webpage “Prizes” on the “the Challenge website” referenced above.
For the individual challenge – During the challenge - a range of weekly prizes may be offered for the best photographs or comments posted on “the Challenge” homepage by participants. The winners of these prizes will be chosen by and at the discretion of Sustrans or the “main challenge partner”. The details of these prizes can be found on the webpage “Prizes” on the “the Challenge website” referenced above.
Notification of individual winners – Individual prize winners will be contacted by email by Sustrans or the “main Challenge partner” using the email address the prize winner used to register for “the challenge”. The names of the winning individuals also be displayed on the “Prizes” webpage on “The Challenge” website after the prize winner has been selected for each prize and will remain on the “Prizes” webpage after the end of the Challenge. Sustrans or the “main challenge partner” will make reasonable efforts to contact prize winners by email. If, for any reason, Sustrans or the “main challenge partner” is unable to contact the prize winner including the supplied email address not being valid then it will be the responsibility of the prize winner to contact Sustrans or the “main challenge partner” to claim their prize.
Delivery of individual winners prizes – In most cases the individual prizes will be emailed to prize winners. If prizes need to be sent to prize winners via post then prize winners must supply a postal address to Sustrans or the “main challenge partner”. This can be done by the participant upon registration or at any time by the participant opting to edit their profile details by selecting the “edit details” option on their own profile page.
As a condition of accepting a prize the individual winners are agreeing to take part in publicity and promotional activities to promote the winner as part of the challenge, the challenge, Sustrans and the “main challenge partner”.
No cash or other prize alternatives are available for any prizes. Sustrans reserves the right to substitute the prize for any prize of an equal or greater value in the event of circumstances beyond its control.
Sustrans’ decision regarding prizes is final and binding and in our sole discretion.
Prizes may need to be redeemed by the prize winner within a reasonable time period after the end of the Challenge. The period of redemption of prizes will usually be stated when the prize or reward is issued to the prize winner. If no period of redemption is stated then the period of redemption is assumed to be 3 months. If the prizes are not redeemed within this time, the prize winner may lose their right to claim the prize.
Rewards – The challenge site includes a rewards section accessed via the “my rewards” tab on the participants personal profile. All rewards are separate to the prizes and can be claimed by participants in return for logging journeys as part of the challenge. Terms and conditions for individual rewards are supplied alongside each reward. Unless otherwise stated all rewards must be redeemed within 3 months of the Challenge end date.
The Promoter is Sustrans, 2 Cathedral Square, Bristol. BS1 5DD .
You are responsible for all and any Content you contribute to the Service. When you provide Content you retain ownership of the intellectual property in that information however you grant us a worldwide, non-exclusive, royalty-free licence (with the right to sublicense) to use (including copy, reproduce, adapt, modify, publish, broadcast, transmit, display and distribute) the Content in any and all media including forms not yet developed.
We reserve the right but will not have an obligation to remove or refuse to distribute any Content. We also reserve the right to adapt or modify your Content for any reason including for distribution purposes.
By posting Content on this website, you provide us with an undertaking that such Content does not infringe the rights of someone else and that it does not violate the law in any other way such as by being defamatory, being of racist content or is threatening.
As a member, you agree to indemnify and hold us harmless from any liability, claim, action, demand, loss, costs including legal costs on a full indemnity basis and expenses arising out of or in connection with any Content you provide.
To the extent permitted by law, you release and discharge us from any liability or claim arising out of any loss or damage that may be suffered or incurred as a result of your use of our Service.
- Access to our Service does not include the right to use any data mining robots or other extraction tools. Access also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatag or mirroring of our website.
This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.
You may link our website without our consent. Any such linking will be entirely your responsibility and at your expense. By linking, you must not alter any of our website's contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.
Intellectual Property Rights
The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.
All trade marks, brands and logos generally identified either with the symbols ™ or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.
Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property. If in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use. Furthermore, you agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments.
If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.
Whilst we take all due care in providing our services, we do not provide any warranty either express or implied including without limitation warranties of merchantability or fitness for a particular purpose.
To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.
We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.
From time to time we may host third party content on our website such as advertisements and endorsements belonging to other traders. Responsibility for the content of such material rests with the owners of that material and we are not responsible for any errors or omissions in such material.
Limitation of Liability
To the full extent permitted by law, our liability for breach of an implied warranty or condition is limited to the supply of the Service again or payment of the costs of having those services supplied again.
We accept no liability for any loss whatsoever including consequential loss suffered by you arising from services we have supplied.
- By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.
These terms and conditions are to be governed by and construed in accordance with the laws of England and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in England and you agree to submit to the jurisdiction of those Courts.
If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.